Managed IT Support Built for Growing UK Businesses

Our managed IT service includes unlimited helpdesk support, 24/7 proactive monitoring, patch management, Microsoft 365 administration, backup management, and a dedicated account manager. Security essentials such as endpoint protection, email filtering, and MFA configuration are included as standard. 43% of UK businesses experienced a cybersecurity breach or attack in the past year (DSIT 2025), so security is built into every plan.

SME IT support costs typically range £35–£65/user/month for fully managed services (industry benchmark). AMVIA's plans start from £35 per user per month and scale based on the level of security, onsite support, and out-of-hours coverage required. All plans include unlimited helpdesk tickets with no per-incident charges, so your costs remain predictable regardless of ticket volume.

AMVIA follows a structured 30-day onboarding process. We begin with a full audit of your IT estate, deploy monitoring and security agents, harden your Microsoft 365 tenant, and introduce your team to the helpdesk. Your previous provider is contacted to arrange a clean handover of credentials, documentation, and domain registrations. Most businesses experience zero disruption during the transition.

AMVIA offers rolling monthly contracts with no lock-in as standard. We also offer 12-month and 24-month agreements with preferential pricing for businesses that prefer longer commitments. All contracts include clearly defined SLAs, a named account manager, and a 90-day exit clause. We believe in earning your business each month rather than relying on contractual tie-ins.

AMVIA manages IT for UK businesses ranging from 10 to 500 users across sectors including legal, finance, healthcare, and professional services. Microsoft 365 has over 400 million paid commercial seats globally (Microsoft FY2025), and our Microsoft Gold Partner status means we bring enterprise-grade expertise to businesses of every size.