About AMVIA: Expert-Led UK Business Connectivity Since 2016

AMVIA is a Sheffield-based business connectivity provider delivering enterprise-grade leased lines, fibre broadband, VoIP phone systems, Microsoft 365 services, and cybersecurity to over 2,000 UK businesses. We combine 99.9% SLA-backed infrastructure with direct access to UK-based technical experts—eliminating automated phone systems and delivering first-call resolution.

This means your IT team gets immediate expert support (sub-90-second response), transparent pricing, and proactive partnership that transforms connectivity from operational overhead into competitive advantage.

trusted by SMEs as well as the world's largest brands

NHS, SONY, Veritone, Lantmännen Unibake enterprise customers of AMVIA, fibre, voip, MS365, and cybersecurity - case studies available

connect with real experts on the first call - skip the phone menus and speak directly to AMVIA on 0333 733 8050

direct expert access
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virgin media broadband
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About AMVIA
Next-Generation Endpoint Protection
Direct line to UK experts: 0333 733 8050 — no voicemail, no wait

What is AMVIA?

AMVIA is a UK-based business connectivity and communications provider delivering enterprise-grade leased lines, fibre broadband, VoIP phone systems, Microsoft 365 services, and cybersecurity solutions. Founded in 2016 and headquartered in Sheffield, AMVIA serves over 2,000 UK businesses with 99.9% SLA-backed infrastructure and direct access to UK-based technical experts—eliminating automated phone systems and offshore call centres that delay issue resolution.

Who is AMVIA for?

AMVIA serves UK businesses from 10 to 500+ employees across sectors including legal, logistics, finance, retail, and recruitment—particularly IT Directors, Operations Managers, and business owners frustrated with impersonal service from major telecoms. This means you get named account managers who understand your industry, proactive monitoring that prevents disruptions before they impact operations, and expertise across complex integrations like Microsoft Teams, Azure, and multi-site connectivity.

Why choose AMVIA over big telecoms?

AMVIA delivers what BT, Virgin Media, and TalkTalk cannot: immediate access to real UK experts who answer in under 60 seconds with no voicemail policy (0333 733 8050) and resolve issues on the first call. Unlike automated ticketing systems at major providers, you receive proactive partnership with transparent pricing, vendor consolidation saving 10+ hours monthly, and 99.9% uptime guarantees backed by financial service credits when commitments aren't met. This means your infrastructure becomes a competitive advantage, not an ongoing frustration.

AMVIA: The UK Business Connectivity
&
IT Service Experts

High performance

Trusted by over 2,000 UK businesses across finance, retail, logistics, hospitality, and professional services

AMVIA is the expert-led alternative to impersonal telecom giants—delivering enterprise-grade connectivity, unified communications, and managed IT services through direct relationships with real UK-based specialists who answer in 90 seconds, not automated systems or offshore call centres.

Trusted by over 2,000 UK businesses across finance, retail, logistics, hospitality, and professional services, AMVIA combines 20 years of telecommunications expertise with partnership mentality that transforms infrastructure from operational burden into competitive advantage.

Reduce phone costs

Our Story: Why We Started AMVIA

The problem was simple: UK businesses had nowhere to turn when they needed expert technology guidance without corporate bureaucracy. Major carriers treated customers as account numbers—routing calls through automated systems, escalating issues through multiple tiers, and disappearing when contracts renewed. Business owners and IT leaders were left frustrated, managing multiple vendors, uncertain about who truly understood their infrastructure.

We saw an opportunity. We built AMVIA in 2018 to do one thing fundamentally differently: provide enterprise-grade technology with direct access to real experts. Twenty years later, we haven't compromised that founding principle—every team member is UK-based, every customer gets a named account manager, every call reaches a person who can actually solve problems.

This wasn't trendy at the time. Major providers were consolidating, automating, and shifting expertise offshore to reduce costs. We made the opposite bet: invest in expert UK talent, stay local, build relationships that actually matter. Two decades later, we're still here—profitable, independent, and growing—because that bet resonated with businesses tired of poor service.

Exclusively business traffic

What We Do: Comprehensive Connectivity & IT Services

AMVIA delivers the complete technology stack UK businesses need:

Business Connectivity — From entry-level superfast fibre (up to 150Mbps) through gigabit-capable full-fibre (FTTP), bonded broadband delivering resilience, and leased lines providing enterprise-grade dedicated circuits with 99.9% uptime guarantees backed by financial SLAs.

Unified Communications — VoIP phone systems, Microsoft Teams integration, business mobile solutions featuring multi-network eSIM and penalty-free network switching, and call recording/analytics enabling quality assurance and compliance.

Managed IT Services — Microsoft 365 administration, Microsoft Intune endpoint management, managed desktop services delivering complete device lifecycle oversight, and managed WiFi/wireless access points with cloud control and RF optimization.

Cybersecurity — Managed security services, threat detection and response, phishing protection, vulnerability assessments, and compliance enablement for GDPR, Cyber Essentials, ISO 27001, and industry-specific regulations.

Cloud & Connectivity Integration — Architecting unified solutions combining on-premises infrastructure, Microsoft Azure, Amazon AWS, and cloud SaaS applications—enabling hybrid work, remote team productivity, and scalable growth.

Every service shares common DNA: transparent pricing without hidden fees, direct expert access via 0333 733 8050 answered in under 90 seconds, 24/7 UK-based support, and partnership mentality where your success becomes our success.

AMVIA Office
direct expert access
Why Choose AMVIA Over Big Telecoms?

Direct Expert Access, Not Automated Systems

When IT issues emerge—dropped connections during critical meetings, VoIP quality degrading during peak hours, security alerts requiring immediate investigation—you need answers now, not ticket queues and escalation delays. You reach a real person who understands your infrastructure, has context from previous interactions, and can make decisions without consulting three layers of management. This direct access—along with our "no voicemail" policy—defines AMVIA.

Transparent SLAs Backed By Financial Guarantees

99.9% uptime isn't a marketing promise we throw around casually. It's contractual guarantee with automatic service credits when we miss targets. You see exactly what uptime percentage we're committing to, what financial penalties we face if we fail, and what response time you'll receive for issues. Major providers hide SLA details in fine print or buried in contracts. We publish them openly because we're confident we'll meet them.

Vendor Consolidation That Actually Works

Most UK businesses juggle multiple technology vendors—each managing connectivity independently, each requiring separate billing, each with different support contacts and procedures. This fragmentation creates operational chaos: when issues occur, vendors blame each other rather than collaborating on resolution. AMVIA's integrated approach means your connectivity, voice, mobile, managed IT, and security all work together seamlessly, billed on one invoice through one account manager. Your IT team saves 10+ hours monthly previously spent coordinating between vendors.

Proven Cost Efficiency Without Compromise

Consolidating vendors and optimizing infrastructure typically delivers 20-30% total cost reduction versus scattered point solutions. We've completed hundreds of migrations where businesses reduced IT spend while improving reliability. This happens because we right-size solutions for actual requirements rather than overselling enterprise capabilities you'll never use.

Strategic Technology Partnership

Beyond keeping infrastructure operational, your account manager becomes strategic partner understanding your business objectives, recommending technology adoption opportunities, planning infrastructure evolution, and suggesting optimizations capitalizing on latest capabilities. Regular business reviews discuss trends, upcoming requirements, and proactive improvements preventing future problems.

Every AMVIA team member is UK-based

Who Are the Experts Behind AMVIA?

Every AMVIA team member is UK-based, with deep expertise across business connectivity, telecommunications, Microsoft technologies, security, and IT operations. We've invested continuously in training, certifications, and specialization rather than competing on lowest-cost labour.

Our specialists include:

- Telecommunications Engineers with Cisco, Arista, and vendor certifications designing and implementing networks supporting mission-critical applications.
- Microsoft Solutions Partners certified across security, modern work, infrastructure, and data—enabling deep expertise with Azure, Microsoft 365, Intune, and enterprise cloud environments.
- Cybersecurity Specialists managing security operations centre functions, threat hunting, incident response, and compliance enablement.
- Project Managers coordinating zero-downtime migrations and complex infrastructure implementations affecting 100+ users simultaneously.
- Account Managers embedded with clients understanding business context, IT environment, budgets, and strategic initiatives.
- Support Team Members answering phones in under 90 seconds, escalating appropriately when needed, following up proactively until complete resolution.

Every team member has skin in the game—if you succeed, we succeed; if you have problems, those problems become ours until solved.

Trusted partnerships

Our Credentials: Industry Recognition & Partnerships

- CityFibre Trusted Partner — Approved provider for full-fibre (FTTP) infrastructure deployment and management, giving direct access to UK's fastest-growing alternative fibre network.
- Microsoft Solutions Partner — Top 0.3% designation among 30,000+ UK Microsoft partners, validating expertise across Microsoft 365, Azure, Intune, and security.
- 4.65 Trustpilot Rating — Across 100+ independent customer reviews, reflecting consistent service excellence and customer satisfaction.
- Cyber Essentials Plus Certified — Our own infrastructure meets rigorous UK cybersecurity standards, demonstrating commitment to security practices we recommend to clients.
- ISO 27001 Aligned — Information security management processes ensuring customer data protection and compliance with stringent confidentiality requirements.

Ready to Experience the AMVIA Difference?

Speak Directly to Our UK-Based Technical Team - Call 0333 733 8050 now and experience what it's like when a real expert answers immediately—no voicemail, no hold music, no automated menus.

Industries We Serve:
Sector-Specific Connectivity Expertise

Ideal for large files

Legal & Professional Services

Document-heavy workflows, client confidentiality requirements, and regulatory compliance demand reliable connectivity with robust security. AMVIA's solutions support secure client portals, encrypted communications, and guaranteed uptime during critical deadlines.

Distributed data

Logistics & Distribution

Multi-site operations, real-time tracking systems, and warehouse management applications require consistent connectivity across all locations. Our SD-WAN solutions connect depots, warehouses, and offices with intelligent traffic routing that prioritises business-critical applications.

Fast & Secure

Financial Services & Insurance

Regulatory compliance, data protection requirements, and transaction processing demand enterprise-grade security and reliability. AMVIA delivers FCA-compliant connectivity solutions with encrypted links, proactive monitoring, and documented security controls.

Multi-site POS

Retail & E-Commerce

Point-of-sale systems, inventory management, and online ordering platforms cannot tolerate connectivity failures. Our redundant connectivity solutions with automatic failover ensure transactions process smoothly even during primary connection disruptions.

View Industry Case Studies

Explore more real-world case studies to see how AMVIA delivers long-term impact, reliable connectivity, and client success across UK industries.

Have a question?

Check out some of our frequently asked questions

01/

What exactly does "managed" cybersecurity mean for my day-to-day operations?

AMVIA provides direct access to UK-based technical experts who answer in under 90 seconds—no voicemail policy. Unlike major providers that route customers through automated systems and offshore call centres, you speak immediately to specialists who understand your infrastructure and resolve issues on the first call. Your named account manager provides strategic guidance rather than scripted responses, with transparent SLAs backed by automatic financial credits when performance targets aren't met.

02/

How quickly can AMVIA deploy new connectivity services?

Standard business broadband and VoIP deployments complete within sub-24-hour timeframes for many installations. Leased line deployments vary by location and circuit type, typically ranging from 30-90 days depending on whether fibre infrastructure already reaches your premises. AMVIA provides clear implementation timelines during the quoting process with regular progress updates—never vague estimates.

03/

What happens if my connectivity fails?

99.9% uptime SLAs guarantee reliability, with automatic service credits when targets aren't met. Our 24/7 proactive monitoring identifies issues before they impact operations, with UK-based engineers responding immediately to service-affecting incidents. For business-critical operations, we design redundant connectivity solutions with automatic failover to secondary connections, ensuring continuity even during primary circuit disruptions

04/

Can AMVIA support multi-site businesses?

SD-WAN solutions connect multiple UK locations with intelligent traffic routing, centralised management, and consistent performance across your entire organisation. Whether you operate from 2 sites or 200, AMVIA designs unified connectivity infrastructure that scales with your business, with single billing and one point of contact for all locations.

05/

How does AMVIA pricing compare to major providers?

AMVIA's vendor consolidation approach typically delivers 20-30% total cost reduction compared to managing multiple suppliers. You receive transparent pricing without hidden costs, with detailed quotes covering installation, hardware, support, and SLA guarantees. Enterprise-grade leased line connectivity costs less than £10 per day for many deployments—comparable to your coffee budget but supporting your entire business infrastructure.