VoIP is a modern digital way to handle voice calls over a data link. Simply put, VoIP allows your business to make calls over the internet. Well-known examples of VoIP include FaceTime, Skype and WhatsApp.
VoIP gives your business the benefit of making lower cost calls over the internet. Using voice over IP, your business can speak with other offices, home workers, even internationally – free of charge (as part of your bundle).
For your employees, using VoIP to make a business call couldn’t be more straightforward – they can dial a number and make calls as normal. In fact, they won't be able to tell the difference between a VoIP call and a call over a traditional landline.
IP telephony is being rapidly adopted by businesses for many reasons; mainly, lower cost calls, more features usually only found on expensive PBX phone systems, and the ability to appear you are in the office wherever you are working.
VoIP in its infancy was seen as an unreliable means of communication, fraught by calls dropping and intermittent sound quality. This meant that the traditional landline was preferred as a consistent, reliable way of making business phone calls.
However, modern VoIP technology and faster internet speeds now mean that not only does VoIP call quality surpass PSTN phone calls, but the additional benefits of using VoIP in your business are significant also.
If you run a business, a BT VoIP phone will benefit you in many ways, including lower costs, more flexibility, conference calling, and many other features such as voicemail to email conversion.