VoIP is a modern digital way to handle voice calls over a data link. Simply put VoIP allows your business to make calls over the internet. Well known examples of VoIP include Facetime, Skype, WhatsApp etc.
VoIP can allow your business to benefit from making lower cost calls over the internet. Using voice over IP your business can speak with other offices, home workers, even internationally free of charge (as part of your bundle).
For your employees using VoIP to make a business call is very straightforward. Your employee dials a number and makes the call as normal. In fact they won't be able to tell the difference between a VoIP call and a call over a traditional landline.
IP telephony is being rapidly adopted by business for several main reasons; lower cost calls, more features usually only found on expensive PBX phone systems, the ability to appear you are in the office wherever you are working.
VoIP in it's infancy was seen as an unreliable means of communication, fraught by calls dropping and intermittent sound quality. This meant that the traditional landline was preferred as a consistent, reliable way of making business phone calls.
However, modern VoIP technology, faster internet speeds now means that not only does VoIP call quality surpass PSTN phone calls the features available by using VoIP in your business are significant.
If you run a business, a BT VoIP phone could provide you with a significant range of business benefits including, lower costs, more flexibility, conference calling as well as many other feature benefits like voicemail to email.