The award-winning experts at Amvia have compiled the complete business guide to VoIP phone systems. This guide covers how phone systems work, how much they cost, what factors impact cost, the best business VoIP phone systems, which providers have the best ratings, functionality, and much, much, more. If you wish, you can navigate to the relevant sections using the shortcuts below.
We know that clear, reliable and affordable voice calls are essential to the success of your business. That’s why we offer AmviaVoice, a hosted VoIP phone system with 5000 minutes per user, from the leading VoIP platform providers. AmviaVoice allows you – for the first time – to make a UK VoIP Provider comparison of the leading business VoIP platforms, including BT VoIP, and find the best service and provider that meets all your business needs.
Traditional private branch exchange (PBX) services require significant upfront and maintenance costs that simply aren’t a part of VoIP systems. In fact, with our VoIP services, you can enjoy standard telephony features, as well as a fully unified and comprehensive communication system, for a low-cost monthly charge.
In addition to reliable connections, you’ll also have access to video conferencing, call centre services, unified messaging, and much more. With cloud-based phone systems, you can have enough flexibility to support one or several locations.
To enjoy flexible phone system benefits that will grow with your business, all you need is an internet connection, a VoIP phone line, a compatible desk phone, and a VoIP subscription.
VoIP stands for voice over internet protocol. VoIP is a modern digital way to handle voice calls over a data link. Simply put, VoIP allows your business to make calls over the internet. Well-known examples of VoIP include FaceTime, Skype and WhatsApp.
VoIP gives your business the benefit of making lower cost calls over the internet. Using voice over IP, your business can speak with other offices, home workers, even internationally – free of charge (as part of your bundle).
For your employees, using VoIP to make a business call couldn’t be more straightforward – they can dial a number and make calls as normal. In fact, they won't be able to tell the difference between a VoIP call and a call over a traditional landline.
IP telephony is being rapidly adopted by businesses for many reasons; mainly, lower cost calls, more features usually only found on expensive PBX phone systems, and the ability to appear you are in the office wherever you are working.
VoIP in its infancy was seen as an unreliable means of communication, fraught by calls dropping and intermittent sound quality. This meant that the traditional landline was preferred as a consistent, reliable way of making business phone calls.
However, modern VoIP technology and faster internet speeds now mean that not only does VoIP call quality surpass PSTN phone calls, but the additional benefits of using VoIP in your business are significant also.
If you run a business, a BT VoIP phone will benefit you in many ways, including lower costs, more flexibility, conference calling, and many other features such as voicemail to email conversion.
Traditional business phone systems use landlines (also known as ISDN or PSTN) to make calls. VoIP phone systems use your internet connection to make these calls.
When you upgrade your business phone system, you'll probably upgrade your office phone handsets too. Polycom IP-enabled handsets are specifically designed to optimise call quality and are available in desktop, conference and wireless options.
Software phones or softphones are installed on your PC, mobile phone or tablet. The software enables your device to function as a VoIP phone and is integrated with your computing device.
Mobile phone VoIP clients are apps that are installed on your mobile device. Mobile clients work in a similar way to a
In order to operate effectively, your business VoIP service will need a high-quality internet connection.
On average, you should allocate 100 Kbps of bandwidth, per concurrent user, on your VoIP phone system.
Typically, a business VoIP phone system costs around £1000–1500 of upfront investment. This is for the purchase of desktop phones and associated hardware. The monthly ongoing cost ranges from £100-£150/month for 10–15 users over a 36-month contract.