The award winning experts at Amvia have compiled the complete business guide to VoIP providers. This guide covers how they work, how much they cost, what factors impact cost, the best business VoIP providers, which providers have the shortest and longest lead times, the most reliable networks, coverage and much, much, more. If you wish you can navigate to the relevant sections using the shortcuts below.
VoIP providers will asses the needs of your business. They will help you understand the type of VOIP system you need. VoIP service providers will help you spec the number of calls and bandwidth you'll require to make high quality voice calls. They will check your internet access to make sure you are VOIP ready. The provider will wrap all of their services up into a monthly fee. This fee usually covers phones, the VoIP system and an allocated number of call minutes per month.
A VOIP phone system does not use the PSTN.The VoIP system sends voice calls over the data network. This is why call costs between phones on the same VoIP system are free.
EASE OF MANAGEMENT
Easy to set up; it's simple to add and remove users; creating hunt groups is quick. You used to have to separately wire a phone system. Program changes using a consultant. Add hardware cards and ISDN lines to expand. All this is simplified with VOIP.
Your staff can be reached wherever they are on landline, desktop, tablet or mobile. Connect your VOIP system with email, CRM & your support desk. You make your business more responsive by enabling your employees to remain responsive and available.
FEATURE RICH APPLICATIONS
All of the latest technology is available, as standard: voicemail, conference calling, messenger, video chat & auto attendant. Advanced features such as Office 365 integration, file sharing, HD video, content suggestion, virtual meetings and whiteboards are available too.
VoIP providers can offer lower call costs than traditional phone system providers. The savings don't stop there though! Buying a PBX used to be expensive, most VoIP providers charge a monthly rental. Management used to mean consultants but now you can manage your own system through a web portal.
Managing VOIP in an office is cheaper than a PBX phone system. If you have 1 or 2 phones the management cost is comparable.
Overall VOIP is marginally cheaper than a landline if you have 1-5 handsets. For 5-200 handsets VOIP is much cheaper.
The 4 main components which determine how much does voip cost are explained below.
Using Amvia will save you time and money. Best of all we do not charge you for any pre-sales consultations. Amvia is a multi-vendor VOIP provider so we can create the best VOIP system according to your most important needs. Better still we can install and manage the system for you. That's what makes us the best business voip provider.
The VOIP providers in the UK offer a range of voice over IP telephony for businesses. Most providers have 3 types of VOIP package, a light use low user package, an SME 5-10 user package and a Premium higher usage package. The major UK VOIP providers are covered in the list below.
British Telecom offer BT Cloud Phone, BT Cloud Voice & BT One Phone. Find out more at: https://business.bt.com/products/business-phone-systems/voip/
Virgin offer Enterprise Cloud Voice and SME Cloud Voice. Find out more at: https://www.virginmediabusiness.co.uk/applications/voip/
Surevoip offer 3 types of VOIP service; SureVoIP Hosted Basic; SureVoIP Single User and SureVoIP Hosted VoIP System. Find out more at: https://www.surevoip.co.uk/products/hosted-voip
Skype for business offer a VoiP solution as part of Microsoft Office 365. Find out more at: https://www.skype.com/en/business/
8x8 offer a variety of "X-Series" plans. Find out more at: https://www.8x8.com/uk/voip-business-phone-systems/by-business-size/small-business
Mitel offer 3 business VOIP services, "Essential", Premier" and "Elite". Find out more at: https://www.mitel.com/en-gb#mitel
Gradwell offer 3 voip packages: "Single User", "Multi User" and a package with calls included. Find out more at: https://www.gradwell.com/calls/
Lily Communications offer a hosted phone system called Lily Cloud. Find out more here: https://www.lilycomms.co.uk/solutions/business-phone-systems/hosted-phone-systems
Telappliant offer 4 types of VOIP provider services, Starter, Plus, Premium and Enterprise. Find out more here: https://www.telappliant.com/products/communications/phone-systems/
VoIP Studio have 3 different VOIP plans, "Pay As You Go", "National" and "International". Find out more here: https://voipstudio.com/pricing/gbp/
Did you know it is often cheaper to buy a VoIP service through a wholesale partner than directly from the VoIP provider? With 100s of VoIP providers in the UK, comparing providers can be an arduous task. That's why Amvia built AmviaSearch™, a VoIP comparison tool enabling you to search all providers and get side-by-side pricing in a couple of clicks.
It's The Easiest Way To Find The Best Deal At Your Business Location
Find out more about each of these phones in the detailed breakdown below.
Although the Yealink SIP range is designed for buyers on a budget it still offers a lot of value. Target price: £40/handset
Although the price of this phone is relatively modest, the feature set is amazing when compared to the cost. This voip phone looks good, works well, is feature rich, and won't break the bank. Target price: £79.50
The Polycom SoundPoint IP range of VOIP phones are suitable for medium and large businesses with busy receptions, call centres and complex processes. Target price £75-400.
You can view an overall review of each of these DECT phone manufacturers by reading on below.
You can view a review of each of the softphone apps from Broadcloud, Vonage, Mitel, Skype and Ring Central by reading on below.
Here's how Broadsoft describe UC-One:
UC-One is an easy-to-use cloud collaboration app that lets you call, message, and meet with anyone from any device in full HD Video. It works on Mac and Windows desktops, Android and iOS tablets and smartphones.
UC-One Softphone Benefits
Here's how Microsoft describe Skype For Business:
Enjoy the power of communications and collaboration on your desktop with a familiar Skype-inspired user interface.
- Enjoy full communications with calling, IM, presence, and meetings
- Real-time collaboration within a meeting
- Video-based screen sharing for better sharing performance
- Deep integration with Office and Office 365
Skype For Business Benefits
Here's how Vonage describe their softphone VoIP application:
Vonage Desktop App for Business Cloud is a free app that allows you to use your Vonage Business phone service from your computer. Make calls and send messages from your Vonage Business phone number using the integrated softphone, view your contact history with clients, see missed calls and listen to voicemails – all in one easy-to-navigate interface. It's almost like a softphone app, but better.
VONAGE Softphone Benefits
Here's how Mitel describe Micollab:
With the MiCollab Client Softphone, road warriors and teleworkers can enjoy the same intuitive communications management as Mitel Business IP Phone users from a remote PC or laptop. When remotely connected to the MiVoice Business or Mitel MiVoice Office via a secure network connection, mobile users can make and receive calls as though they were inside the corporate network. The MiCollab Client Softphone also lets users record calls on their computer, add customized ring tones, and configure HID-compliant USB devices through an intuitive user interface.
Mitel Softphone Benefits
Here's how Cisco describe Jabber:
Mobility doesn’t have to limit productivity. Cisco Jabber delivers instant messaging, voice and video calls, voice messaging, desktop sharing, conferencing, and presence. Find the right people, see whether and how they’re available, and collaborate more effectively.
Benefits Of Cisco Jabber