Our updated for 2019 UK leased line providers guide is designed to give you the insights you need to make sure you're getting the best business internet deal.
This data was compiled based on our customers' experiences with most of the major UK leased line providers, including BT, TalkTalk, Virgin, Vodafone, SSE and Colt.
We've analysed a range of dedicated circuits, MPLS network services, point-to-point fibre and data networks.
For modern business owners, a quality internet connection is essential. But relationships with network providers can be a love-hate affair. Unreliable service, intermittent speeds and horrible customer service can leave you tearing your hair out in frustration.
To help you find a business internet provider you can rely on – and that's best suited to your unique requirements – we're sharing our experiences of thousands of customer installations to create a picture of the current leased line landscape.
We explore the quality of service and customer experience from all UK leased line providers to determine which suppliers get it right. We can reveal those that have the best leased line pricing, give you high-speed, cost-effective reliable service, and which providers offer the best SLAs (service level agreements) for guaranteed speeds and priority maintenance.
The best UK leased line providers in 2019
The best UK leased line providers in 2019 are TalkTalk, Colt and BT Openreach. According to the data compiled on customer experiences with UK leased line providers, these companies provide a superior service in terms of speed, reliability, value for money, technical support, and customer service.
For the in-depth review, take a look at Amvia's full leased line providers guide.
Here's a summary and comparison of the top UK leased line providers:
TalkTalk leased line
Get an in-depth review of the TalkTalk leased line data circuit service here.
Colt leased line
See the full review of the Colt leased line service here.
BT leased line
Take a look at the full review of BT's leased line services here.
Virgin leased line
See the complete review of Virgin Media's leased line services here.
SSE leased line
Find our full review of the SSE leased line service here.
Vodafone leased line
Take a look at our complete review of Vodafone's leased line services here.
The best leased line providers – other factors to consider
1. Understanding coverage is critical
The first thing you should establish is which providers can deliver their core network to your business. You might have seen a fantastic offer publicised, but if the provider is not in your area the chances are you'll be looking at a prohibitive installation fee. The best way to find a great deal is to compare all of the providers that can serve your business location.
2. Contract length
Most leased line providers will offer free-of-charge installation fees if you commit to a 36-month contract. It's a long-term commitment so you have to be sure that you're making the right choice, but the benefits can be significant. You can expect to see an install fee of £1,000 to £10,000 absorbed by the provider if you are willing to commit to 36 months or more.
3. Work out your total contract value
Some providers will add installation fees to reduce monthly leased line rental charges, and others will reduce or even eliminate set up fees but inflate your monthly rental charge. It is important to work out the cost of the service in its entirety over the full term of your contract to ascertain the total cost of the contract.
4. Speeds are crucial – but don’t be fooled
“Up to” leased line speeds might look attractive, but will they deliver? Many providers lead with hefty speed numbers, but the actual speeds you will experience with some broadband products will not live up to your expectations.
Contended services are shared with other businesses and almost always deliver disappointing speeds. FTTC is limited by the distance you are from the provider's point of presence. One significant advantage of a leased line is that the speed you are quoted will be the speed you receive – as guaranteed by the SLAs in your contract.
What else do I need to look out for?
There's a lot of financial support for businesses looking to install fibre. The gigabit voucher scheme is one such programme that offers up to £3000 if you're thinking of installing a 100Mb line or higher on a 1Gb fibre bearer.
Amvia has a team of experts waiting to listen to your business needs and help advise you on the myriad of products, providers and subsidies on offer. Get in touch with us and we'll help you get the best product from the best provider at the best price.