Nov 8, 2025

Microsoft 365 F3: Empowering Your Firstline Workforce

Microsoft 365 F3: £6/user/month, firstline workers. Teams, Power Automate, Windows 10 E3, Intune, Azure AD. Benefits: culture, training, automation. Deskless workers. AMVIA CSP.

Microsoft 365 F3: Empowering Your Firstline Workforce

Microsoft 365 F3: Firstline Worker Licensing, Features, and Complete Enablement Guide

What is Microsoft 365 F3 and how does it empower your firstline workers? Firstline workers make up most significant portion workforce, first point contact customers. Often first see how products services work, primary representatives brand. Digital technology entire work experience transforming, boosting productivity never-before-seen levels. Success landscape depends entirely people tools you provide, creating employee experience conducive success. Microsoft 365 F3 powerful resource help right. F3 license aims empower Firstline Workers offer higher standard service customers be more connected company culture. Package includes: Office web/mobile (Word, Excel, PowerPoint, OneNote, Outlook, 2GB storage), Teams, Yammer, SharePoint, Power Automate, Power Apps, Stream (consumption), MDM, Active Directory, Windows Information Protection, Planner, Intune, Azure AD Plan 1, SMS sign-in, Advanced Threat Analytics, Azure Information Protection P1, Windows 10 E3, Virtual Desktop Rights, Credential Guard, Windows Defender, Secure Score, Security/Compliance Centre, Direct Access, Windows Hello, Device Guard, Windows Autopilot. Benefits: foster culture/community, train/upskill employees, digitise processes, deliver expertise real-time, reduce risk/costs. Use cases: deskless workers, email/cloud storage enablement, firstline collaboration, training distribution. Pricing: £6/user/month (annual commitment, formerly F1). AMVIA as Microsoft CSP provides licensing, implementation, firstline worker enablement, training, 24/7 support.

Microsoft 365 F3: Firstline Worker Enablement Platform

Firstline workers make up most significant portion workforce, and they are first point contact for customers. They are also often first see how products and services work, and they are primary representatives your brand.

With digital technology, entire work experience is transforming, boosting productivity never-before-seen levels. Success in this landscape depends entirely on your people and tools you provide for them, creating employee experience conducive success.

Microsoft 365 F3 is powerful resource help get all this right.

This guide explains Microsoft 365 F3 features, benefits, use cases, pricing, and AMVIA implementation services for firstline workers.

What is Included in Microsoft 365 F3

Overview

F3 license available for Microsoft 365. It aims empower your Firstline Workers be able offer higher standard service customers and be more connected your company and its culture.

Core Productivity Applications

Office for web plus mobile apps: Word, Excel, PowerPoint, OneNote, Outlook

Email and storage: Outlook with 2GB storage for every user

Collaboration platforms: Microsoft Teams, Yammer, SharePoint

Automation and Intelligence

Business process automation: Power Automate

App development: Power Apps

Video and media: Stream (consumption only)

Task management: Planner and To-Do

Device and Mobile Management

Mobile device management: Mobile Device Management for Office

Directory and identity: Active Directory Integration

Device security: Windows Information Protection

Windows operating system: Windows 10 E3

Desktop management: Virtual Desktop Rights

Security and Compliance Features

Authentication and access: Azure Active Directory (Plan 1), SMS Sign In, Windows Hello

Advanced security: Credential Guard, Windows Defender, Device Guard

Threat protection: Advanced Threat Analytics, Windows Information Protection

Data protection: Azure Information Protection P1

Visibility and governance: Secure Score, Security/Compliance Centre

Network security: Direct Access

Device provisioning: Windows Autopilot

Mobile device management: Microsoft InTune

Complete Feature Summary

Essentially, you get complete Office experience (aside from desktop-only apps) with expansive suite cloud features. Your employees will be able create and manage their schedules and automate many everyday activities. They will get intelligent apps improve their work efficiency, and things like identity and access management will be scalable. Employees will manage remote and shared devices from Windows 10, and collaborative and productivity tools will infinitely improve way your Firstline workers get their jobs done.

Why Do You Need Microsoft 365 F3

Overview

Microsoft 365 F3 license is one most powerful tools its kind. If functionality provides is good fit for your business, there are several key benefits it will bring your organisation.

Foster Culture and Community

Your employees will access collaborative tools that enable them work together more effectively ever before. New systems and capabilities will allow individuals discover new best practices while messaging and calling, and meetings will empower them share these discoveries with entire workforce. Every employee will find themselves better connected and engaged with organisation's culture, and they will be able transform their ideas into action.

Benefits:

  • Improved cross-team collaboration
  • Knowledge sharing and discovery
  • Enhanced employee engagement
  • Cultural connection and belonging
  • Idea translation to action

Train and Upskill Employees

Employees can efficiently distribute role-based training content like videos, worksheets and lectures to relevant members workforce. Frontline workers can effectively manage all institutional knowledge from single, highly secure location where it can be accessed only by right people. From here, it can be shared assist practices like training and onboarding.

Benefits:

  • Centralized training content distribution
  • Role-based content targeting
  • Secure institutional knowledge repository
  • Access control and permissions
  • Scalable training and onboarding

Digitise Business Processes

Firstline workers can automate significant number time-consuming everyday activities save time and boost productivity. Users can instantly streamline collaboration across boundaries like distance and different departments, and Microsoft F3 can extend capabilities Firstline Workers include everything they need.

Benefits:

  • Process automation and efficiency
  • Time savings on repetitive tasks
  • Cross-boundary collaboration
  • Department integration
  • Productivity boost

Deliver Expertise in Real-Time

Any technology gaps currently existing your organisation can be closed. Connect your Firstline Workers all tools and resources they need get best out themselves and provide them with knowledge and expertise they need master this new technology quickly so users can implement it.

Benefits:

  • Close technology capability gaps
  • Real-time expert access
  • Knowledge and resource availability
  • Quick technology adoption
  • Implementation support

Reduce Risk and Costs

Microsoft will protect your Firstline workforce with identity-driven security solutions. Tools include comprehensive app, device and service management, so there will be fewer costly breaches and other security lapses thanks some most advanced security features world.

Benefits:

  • Identity-driven security
  • Comprehensive device management
  • Reduced security breaches
  • Lower incident costs
  • Advanced threat protection

When Do You Need Microsoft 365 F3

Target Audience

F3 license specifically targeted at organisations that want offer email and cloud storage their Firstline workers. Suppose your 'deskless' Firstline Workers suffer from limitations what they can do because they lack centralised, integrated system for collaboration and cloud storage. In that case, F3 license is for you.

Assessment Questions

It is essential, be honest with yourself about whether you are providing tools for your workforce thrive. Listen what is being said and take stock any consistent issues and underlying causes. F3 license is affordable and compelling solution for correct type organisation. If you need help identifying whether that is you, plenty experts are available contact for advice.

Consider F3 if:

  • Significant deskless/firstline workforce
  • Need email and cloud storage enablement
  • Lack centralized collaboration platform
  • Want to improve firstline productivity
  • Need affordable workforce enablement
  • Require mobility and remote access

Microsoft 365 F3 Pricing in the UK

Direct Microsoft Pricing

Microsoft 365 F3 license pricing depends on whom you purchase it. When you go directly Microsoft, price is £6.00 per user/month (plus VAT). You are required make annual commitment, whereby you can pay for entire year upfront or pay monthly for minimum 12 months.

CSP Partner Pricing

Alternatively, you can approach Microsoft Direct Cloud Solutions Provider (CSP), such as AMVIA, purchase license. These companies are approved by Microsoft sell their products and sometimes offer subscriptions at discounted rates. It can be great way save money and get support ensuring you purchase correct license with appropriate add-ons for your organisation.

Pricing summary:

  • Direct Microsoft: £6.00/user/month + VAT
  • CSP partners: Potentially discounted rates
  • Annual commitment required
  • Pay upfront or monthly (min. 12 months)

AMVIA's Microsoft 365 F3 Services

Firstline Worker Assessment

AMVIA provides comprehensive Microsoft 365 F3 assessment:

  • Firstline workforce analysis
  • Collaboration and enablement needs
  • Feature requirements evaluation
  • Licensing optimization
  • Cost analysis vs benefit

F3 Implementation and Deployment

Complete F3 deployment support:

  • License provisioning
  • User account setup
  • Device provisioning and management
  • Security configuration
  • Integration with existing systems

Firstline Worker Training

Comprehensive firstline worker enablement:

  • F3 platform training
  • Teams and collaboration tools
  • Automation and process training
  • Mobile device management
  • Security awareness training

24/7 F3 Support

AMVIA delivers 24/7/365 firstline worker support:

  • Technical troubleshooting
  • User assistance and training
  • Device and account management
  • Security and compliance support
  • Optimization and performance

Next Steps: Empowering Your Firstline Workforce

Start assessing workforce. What size is firstline workforce? What tools currently lack? What collaboration challenges exist?

Next, evaluate F3 fit. Do features align needs? What training required? What implementation timeline appropriate?

Then, analyze investment. What annual cost per user? What productivity ROI? What risk reduction value?

Finally, plan deployment. Define firstline worker segments. Create change management plan. Schedule training. Contact AMVIA begin transformation.

Need expert help implementing Microsoft 365 F3 for your firstline workforce? Contact AMVIA specialists: 0333 733 8050 (direct to experts, no voicemail) or request consultation. We provide comprehensive Microsoft 365 F3 assessment, firstline worker enablement, implementation planning, device provisioning, security configuration, user training, 24/7 support. Discover how AMVIA's human-first approach delivers F3 solutions empowering your deskless workers with unified collaboration, automation, mobility, security—all at £6/user/month enabling firstline workforce transform customer experience and organizational culture.

// FREE Threat Intelligence //

Stay Ahead: Leading Cybersecurity Threat Intelligence, Direct to Your Inbox

Monthly expert-curated updates empower you to protect your business with actionable cybersecurity insights, the latest threat data, and proven defences—trusted by UK IT leaders for reliability and clarity.

Thanks for joining our newsletter.
Oops! Something went wrong.
threat intelligence