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The Top UK Leased Line Providers Ranked & Rated In 2018

Get The Latest Impartial Insights With Amvia's 2018
Guide To Business Internet Providers.
Nathan Hill-Haimes

Want to switch leased line provider? Our 2018 leased line provider guide is designed to give you the insights you need to make the right choice.

This data was compiled based on our customers' experiences with most of the major UK leased line providers including BT, TalkTalk, Virgin, Vodafone, SSE and Colt. 

leased line comparison

For business owners, our business internet connection is an essential service we rely on every day. Our relationship with our network provider can be a love-hate affair. Unreliable service, intermittent speeds and horrible customer service can leave you tearing your hair out in frustration. To help you find a business internet provider you can rely on, we are sharing our experiences of thousands of customer installations, and the current situation in 2018. This way, we can reveal to you what the customer experience of all UK leased line providers is today.

We will disclose the leased line providers that get it right: those that give you high-speed, reliable service and, and fix things quickly if they go wrong. In summary, below we can reveal the latest insights from our analysis of the market.

 

Who are the best UK leased line providers in 2018?


TalkTalk, Colt and BT came out significantly better than the rest, so we are pleased to name them Amvia Recommended Providers. For the in-depth guide visit the leased line providers overview.

 

TalkTalk leased line

 

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Customer service   4 star rating (1).png
Technical support   4 star rating (1).png
Customer score  92%

Get an in depth review of the TalkTalk leased line service here

 

Colt leased line

 

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Reliability  5 star rating (1).png
Value for money  5 star rating (1).png
Customer service  5 star rating (1).png
Technical support  5 star rating (1).png
Customer score  97%

Get an in depth review of the Colt leased line service here.

 

BT leased line

 

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Reliability  5 star rating (1).png
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Customer service  5 star rating (1).png
Technical support  5 star rating (1).png
Customer score  85%

Get an in depth review of the BT leased line service here.

 

Virgin leased line

 

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Value for money  2 star rating (1).png
Customer service  2 star rating (1).png
Technical support  3 star rating (1).png
Customer score  69%

Get an in depth review of the Virgin leased line service here.

SSE leased line

 

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Reliability  4 star rating (1).png
Value for money 2 star rating (1).png
Customer service 4 star rating (1).png
Technical support  4 star rating (1).png
Customer score  77%

Get an in depth review of the SSE leased line service here.


Vodafone leased line

 

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Reliability  1 star rating (1).png
Value for money  1 star rating (1).png
Customer service  2 star rating (1).png
Technical support 2 star rating (1).png
Customer score  32%

Get an in depth review of the Vodafone leased line service here.

Other factors to consider when choosing the best leased line  provider for your business

1. Understanding coverage is critical

The first thing you should establish is which providers can deliver fibre to your business. You might have seen a fantastic offer publicised but if the provider is not in your area the chances are you'll be looking at a prohibitive installation fee. The best way to find a great deal is to compare all of the providers that can serve your business location. 

2. Consider lengthy contracts

More often than not you might avoid tying your business into a lengthy contract. Most leased line providers will offer free of charge installation fees if you commit to a 36 month contract. It's a long-term commitment so you have to be sure that you're making the right choice, but the benefits can be significant. You can expect to see an install fee of £1,000 to £10,000 absorbed by the provider if you are willing to commit to 36 months or more.

3. Work out your total contract value

Some providers will add install fees to reduce monthly leased line rental charges, and some providers will reduce, or even eliminate set up fees but inflate your monthly rental charge. It is important to work out the cost of the service in it's entirity over the full term of your contract to ascertain the total cost of the contract.

4. Speeds are crucial - but don’t be fooled

“Up to” speeds might look attractive, but will they deliver. Many providers lead with hefty speed numbers, but the actual speeds you will experience with some broadband products will not live up to your expectations. Contended services are shared with other businesses and almost always don't live up to the hype and deliver disappointing speeds. FTTC is limited by the distance you are from the provider's point of presence. One significant advantage of a leased line is that the speed you are quoted will be the speed you receive and you will receive a contractual service guarantee to support the product.

5. What else do I need to look out for?

There's a lot of financial support for businesses looking to install fibre. The gigabit voucher scheme is one such programme that offers up to £3000 in a subsidy if you are thinking of installing a 100 Mb line speed or higher on a 1Gb fibre bearer. 

Amvia has a team of experts waiting to listen to you business needs and help advise you on the myriad of products, providers and subsidies on offer. Get in touch with us and let us help you get the best product, from the best provider at the best price. 

leased line comparison

The UK's Leading Experts In Business Voice & Data

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