Amvia Blog - Business Voice & Data Resources

Business Broadband: 10 Tips When Switching Provider

Written by Nathan Hill-Haimes | 18-Apr-2018 09:11:47

There are many reasons why you may be considering switching your company’s broadband provider. Most business owners do this to save money or to benefit from faster speeds.

Either way, to experience the true benefits of switching provider, you need to choose the best solution for you going forward. Read on to discover ten tips on switching your broadband successfully.

1. Compare deals and prices

This is the number one rule. There are so many business broadband providers today. If you do not compare deals against one another, you are only going to miss out.

2. Find out what happens when you switch

 

You need to know what is likely to happen before you actually go ahead and do so. Is there going to be any downtime? This is something you will need to plan for, so it is vital to know in advance what you are going to be facing and what you need to do to activate your new package.

3. Sort out your email account

 

Does your current broadband provider supply your business email account? If so, find out what will happen if you switch. The last thing you want is to lose your email account and all of your emails without prior notice. If your email will get deleted, back everything up before the switch.

4. Do your research

 

Take the time to understand what different broadband packages entail and what that means for you. Read reviews on the providers you are considering so you can get a better understanding of their service.

5. Consider customer service

 

This links on from the former point regarding reading customer reviews. Customer feedback can be exceptionally insightful for customer service specifically, which is especially important for business owners when you consider how much you rely on your broadband connection and need issues to be dealt with efficiently.

6. Keep your budget in mind

 

As is the case for any business purchase, price is going to be a factor that determines the route you go down. You will need to keep your budget in mind at all times. Nevertheless, make sure you check the finer details of the broadband contract so that you can pick up on any hidden costs – don’t merely go for the cheapest broadband package you can find. If you do this, you are almost certain to suffer from slow speeds. It is all about finding value.

7. Bundle up as a business

 

It is likely that you have a variety of communication needs. At the bare minimum, you will, no doubt, have a need to access the Internet, as well as a telephone system. You can save money by having all of this provided and managed by one supplier.

8. Unlimited or limited?

 

For many business owners, unlimited broadband packages are a must. This means that you can use and download as much as you like without worrying about hitting any restrictions. Household users may be able to survive with limited Internet access, but it is extremely unlikely that business users will be able to.

9. Work out the speed you need

 

Before you start shopping for the best broadband package for you, you do need to figure out what speed you are going to need. In certain areas, you can get broadband that offers 1Gb in speed, which is rapid! At the other end of the spectrum, you have 2Mb packages, which effectively operate at a snail’s pace.

10. Check your current contract

 

Last but not least, you need to check your current contract to make sure that you are actually within a position to switch. If you are not, you may be able to do so if you pay a cancellation fee.

So, there you have it: the ten factors you need to consider when switching broadband. If you follow the tips that have been provided, you can give yourself the greatest chance of a successful switch, ensuring you end up with the best broadband package and supplier for your business’ needs.